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Privacy Policy

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UNCC Privacy Policy | Collection of statement Policy

United Nationals Countryless Children (UNCC) – East Africa & International Operations

 

1. Introduction

United Nationals Countryless Children (UNCC) is committed to protecting the privacy, dignity, and rights of all individuals we engage with across our humanitarian and development programs.

This Privacy Policy outlines how UNCC collects, holds, uses, discloses, and protects personal information in accordance with:

  1. Privacy Act 1988 (Australia) – including Australian Privacy Principles (APPs)

  2. ACNC Governance Standards 

  3. DFAT safeguarding and transparency requirements 

  4. Applicable laws in Uganda, Kenya, and East Africa 

  5. International human rights and humanitarian protection standards 

 

2. Scope of Policy

This policy applies to all UNCC:

  1. Staff and management

  2. Volunteers and contractors

  3. Partners and collaborators

  4. Programs and operations (Uganda, Kenya, Australia, and international activities)

 

3. Our Commitment

UNCC is committed to:

  1. Protecting personal information from misuse, loss, or unauthorized access

  2. Ensuring confidentiality, especially for children and vulnerable individuals

  3. Promoting transparency and accountability

  4. Upholding safeguarding and protection principles

 

4. What Information We Collect

UNCC may collect personal information including:

a) Individuals We Support

  1. Names, age, gender, and contact details

  2. Family and caregiver information

  3. Protection-related information (case management)

  4. Health or vulnerability indicators (where necessary for support)

b) Staff and Workforce

  1. Employment and identity details

  2. Qualifications and background checks

  3. Payroll and banking information

c) Donors and Partners

  1. Names and contact details

  2. Donation and engagement history

  3. Communication preferences

d) Website Users

  1. Contact form submissions

  2. Website usage data (non-sensitive)

 

5. How We Collect Information

Information is collected through:

  1. Direct engagement (interviews, forms, assessments)

  2. Referrals from partners and authorities

  3. Community outreach and program activities

  4. Website or online communication

  5. Third-party sources (where appropriate and lawful)

 

6. Purpose of Collection

UNCC collects and uses personal information to:

  1. Deliver humanitarian assistance and services

  2. Provide child protection and safeguarding support

  3. Facilitate education and health interventions

  4. Manage employment, volunteering, and partnerships

  5. Communicate with donors and stakeholders

  6. Meet legal, regulatory, and donor obligations

 

7. Use and Disclosure of Information

UNCC may disclose personal information to:

  1. Staff, volunteers, and implementing partners

  2. Government authorities and regulators

  3. Humanitarian agencies and protection actors

  4. Donors (in aggregated or anonymized form)

  5. Service providers and professional advisers

All disclosures are made in accordance with:

  1. Confidentiality obligations

  2. Safeguarding policies

  3. Legal and donor requirements

 

8. Safeguarding and Sensitive Information

UNCC places the highest priority on protecting:

  1. Children

  2. Young mothers

  3. Survivors of abuse or exploitation

  4. Vulnerable seniors

Sensitive information is:

  1. Collected only when necessary

  2. Stored securely

  3. Shared strictly on a need-to-know basis

 

9. International Standards Compliance

UNCC adheres to:

  1. United Nations Convention on the Rights of the Child (UNCRC) 

  2. Universal Declaration of Human Rights (UDHR) 

  3. IASC Safeguarding Principles 

  4. Prevention of Sexual Exploitation and Abuse (PSEA) 

 

10. Overseas Disclosure

Due to international operations, personal information may be shared with partners outside the country of collection.

UNCC ensures:

  1. Appropriate safeguards are in place

  2. Information is shared securely

  3. Confidentiality is maintained

 

11. Data Security

UNCC takes reasonable steps to protect personal information through:

  1. Secure storage systems

  2. Restricted access controls

  3. Staff confidentiality agreements

  4. Safeguarding protocols

  5. Data handling procedures

 

12. Access and Correction

Individuals have the right to:

  1. Request access to their personal information

  2. Request correction of inaccurate data

Requests will be handled in a timely and respectful manner.

 

13. Complaints and Concerns

If you have concerns about how your information is handled, you may lodge a complaint.

UNCC will:

  1. Investigate promptly

  2. Respond fairly and transparently

  3. Take corrective action where required

 

14. Website and Online Privacy

UNCC’s website may collect limited information to improve user experience.

We do not collect sensitive personal data without consent.

For full details, visit:
�� www.unccs.org/privacy

 

15. Provision of Information

Providing personal information is voluntary.

However, failure to provide required information may limit UNCC’s ability to:

  1. Deliver services

  2. Provide support

  3. Engage effectively

 

16. Policy Updates

UNCC may update this Privacy Policy periodically to reflect:

  1. Legal changes

  2. Operational improvements

  3. Donor requirements

Updated versions will be published on our website.

 

17. Contact

For further information, requests, or complaints, please visit:

�� www.unccs.org/privacy or operations@unccs.org 
or use the contact form available on our website.

 

UNCC Commitment Statement

UNCC is committed to ensuring that all personal information is handled with respect, dignity, confidentiality, and integrity, in line with both local laws and international humanitarian standards

UNCC PROJECT PRIVACY POLICY

Download the Policy here>>

 

United Nationals Countryless Children (UNCC)

Area: Governance, Leadership & Management
Version: 1.0
Approved by: UNCC Board
Review Cycle: Every 2 Years

1. Purpose

The purpose of this Privacy Policy is to ensure that UNCC:

  • Meets its obligations under Australian Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs)

  • Complies with ACNC Governance Standards and DFAT safeguarding requirements

  • Aligns with Uganda, Kenya, and East African data protection laws

  • Upholds international humanitarian standards on confidentiality and protection

This policy ensures that all individuals engaging with UNCC have their privacy, dignity, and confidentiality protected at all times.

2. Scope

This policy applies to:

  • People UNCC supports (children, young mothers, seniors, families)

  • Staff, volunteers, consultants, contractors

  • Donors and collaborators

  • Website users and community members

  • Partner organisations and referral agencies

3. Policy Statement

UNCC is committed to:

  • Protecting personal information from misuse, loss, or unauthorized access

  • Ensuring confidentiality, particularly for children and vulnerable persons

  • Maintaining transparency and accountability

  • Upholding safeguarding and protection principles

4. Information We Collect

UNCC may collect personal and sensitive information including:

4.1 People We Support

  • Name, contact details, date of birth

  • Family and caregiver details

  • Education and service history

  • Health and vulnerability information

  • Protection case information

4.2 Workforce & Representatives

  • Identity and contact details

  • Employment history and qualifications

  • Criminal background checks

  • Banking and payment details

4.3 Donors & Partners

  • Contact information

  • Donation and engagement records

4.4 Website Users

  • IP address and technical data

  • Usage patterns and interaction data

5. Why We Collect Information

We collect information to:

  • Deliver humanitarian services and protection programs

  • Provide child safeguarding and case management

  • Support education, health, and welfare programs

  • Manage employment, volunteers, and partnerships

  • Meet legal, regulatory, and donor obligations

  • Respond to enquiries, feedback, and complaints

6. Collection of Information

Information is collected through:

  • Direct interaction (interviews, forms, assessments)

  • Referrals from partners (UNHCR, NGOs, authorities)

  • Community outreach

  • Website and communication platforms

  • Third parties (with consent or legal basis)

UNCC ensures informed consent and culturally appropriate communication methods.

7. Use and Disclosure of Information

UNCC may disclose personal information to:

  • Staff, volunteers, and implementing partners

  • Government and regulatory authorities

  • Protection agencies and humanitarian actors

  • Donors (aggregated/anonymised data)

  • Legal, financial, and professional advisers

Disclosure occurs only when:

  • Consent is provided

  • Required by law

  • Necessary for protection or safeguarding

  • Required for humanitarian coordination

8. Safeguarding & Sensitive Information

UNCC applies strict safeguards for:

  • Children and young mothers

  • Survivors of abuse or exploitation

  • Vulnerable seniors

Sensitive data is:

  • Collected only when necessary

  • Stored securely

  • Shared strictly on a need-to-know basis

9. International Standards Compliance

UNCC complies with:

  • United Nations Convention on the Rights of the Child (UNCRC)

  • Universal Declaration of Human Rights (UDHR)

  • IASC Safeguarding & Protection Guidelines

  • PSEA (Prevention of Sexual Exploitation and Abuse)

10. Overseas Disclosure

Due to international operations, information may be shared with partners outside the country of origin.

UNCC ensures:

  • Secure data transfer

  • Confidential handling

  • Compliance with donor and legal requirements

11. Data Storage & Security

UNCC protects personal information through:

  • Secure cloud systems and restricted access

  • Password-protected databases

  • Staff confidentiality agreements

  • Regular data protection training

  • Physical and digital security controls

12. Access and Correction

Individuals have the right to:

  • Access their personal information

  • Request correction of inaccurate data

Requests will be handled promptly and respectfully.

13. Complaints

Individuals may lodge complaints regarding privacy breaches.

UNCC will:

  • Investigate fairly and promptly

  • Provide a transparent response

  • Take corrective action

If unresolved, complaints may be escalated to relevant authorities.

14. Website & Digital Privacy

UNCC collects limited website data for:

  • Improving services

  • Monitoring engagement

For full details:
👉 www.unccs.org/privacy

15. Provision of Information

Providing personal information is voluntary.

However, failure to provide required information may limit UNCC’s ability to deliver services.

16. Policy Review

UNCC will review this policy regularly to ensure:

  • Compliance with laws

  • Alignment with donor requirements

  • Continuous improvement

17. Relevant Legislation

  • Privacy Act 1988 (Australia)

  • Australian Privacy Principles (APPs)

  • Information Privacy Act (East Africa jurisdictions where applicable)

  • Human rights and humanitarian protection laws

18. Supporting Standards

  • ACNC Governance Standards

  • DFAT Safeguarding & Transparency Requirements

  • UNHCR Protection Frameworks

  • ACFID Code of Conduct

  • ISO 9001 (Quality Management)

19. Related Procedures

  • Consent Procedures

  • Safeguarding & Child Protection Procedures

  • Complaints & Appeals Procedures

  • Data Protection & Record Management Procedures

20. Approval & Sign-Off

Approved by:
Peter Lino Lomoro – Co-Founder & Director

Reviewed by:
UNCC Board Members (Uganda & Kenya)

Effective Date: 03/01/2026

Signature: 03/01/2026

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